People working in this trade promote, sell and book accommodation products and services.
What do Guest Services Representatives do on the job?
- Make room reservations, register arriving guests, assign rooms, present statements of charges to departing guests and receive payment.
- Answer inquiries regarding hotel services and registrations by letter, telephone and in person, and respond to guests’ complaints.
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems.
For further details about this occupation, please see the High School to Apprenticeship - A Link to the Future handbook. It can be found on this website under “Publications” or by clicking on http://www.saskapprenticeship.ca/PUBLICATION/High_School_Handbook/
Guest Services Representative
Trade Information.pdf
A Guide to Course Content.pdf
On-the-Job Training Guide.pdf
Cluster 10 Entrance Assessment.pdf
Form 6A Verification of Trade Experience.pdf
